Catalog and services you control
Turn photos, PDFs, or messy spreadsheets into clean items, services, and prices. Luna answers from that source of truth; nothing goes live until your team approves.
AI commerce workspace
Turn DMs into done deals.
One workspace where Luna replies to customers, creates orders, takes payments, and tracks deliveries — across every channel your customers reach out on.
LINEWhatsAppInstagramFacebook
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app.beyondcommerce.com·Illustrative preview. Your live threads and orders appear after you sign in.
LINEWhatsAppInstagramFacebook
Everything to sell in chat, in one workspace
4+Channels in one inbox
20+Luna actions from chat
16Storefront sections
2Payment rails: Stripe + Paymob
One login for conversations, orders, payments, delivery, and growth — built for teams that sell where their customers already chat.
How it works
How it works in 3 steps
Connect your channels, let Luna handle replies and sale in chat, then ship and get paid from one workspace.
1
Connect channels
Link Facebook Pages, WhatsApp Business, and Instagram Direct (plus LINE where you use it). Every thread lands in one inbox.
2
Luna sells in chat
Luna answers from your approved catalog, opens or updates orders from the thread, and can validate payment slips when the match is clear.
3
Ship and get paid
Fulfill, ship, and get paid: Fully automated order processing, with real-time updates that keep your customers in the loop.
Workspace preview
Social inbox
Reply on Facebook Pages, Instagram, WhatsApp, and LINE from one workspace when you go live.
Luna
Reply → order → status update
Luna is Beyond Commerce’s sales assistant—developed by Beyond Nova LLC—not a generic chatbot.
1
Reply like your best agent
Answers pricing, sizes, services, and appointments from catalog data you approved—never from the open web.
2
Open or update orders from chat
Drafts replies, enriches line items, and ties the conversation to the same order record your team sees.
Configurable3
Notify customers on status
When you enable it, Luna can message customers about prep, ready, or shipped—configurable per workspace.
Meet Luna
Or tap Ask Luna (bottom corner) to try it now.
Luna
Your assistant, tied to your real shop
You set Luna’s tone and guardrails. It reads your approved catalog, orders, and customers (not the open web), drafts replies, opens or enriches orders from chat, validates slips when the match is clear, and can ping customers on status updates you enable. Jump in or take over anytime.
Payment proof Luna can validate
When a customer sends a transfer slip, Luna lines up amount, time, and reference with the order. Confident matches move faster; anything fuzzy goes to your staff instead of guessing.
Humans stay in the loop
Clear roles, a trail of who changed what, and instant handoff when you want to reply yourself, so busy nights stay safe and customers never feel trapped with a bot.
LUNA
For more information about Luna, visit Beyond Nova website
Luna console
Autonomy you can govern
Set Luna’s persona, hours, channels, and exactly what she’s allowed to do — then watch every action, with approve, reject, and undo.
Persona & tone
Name, voice, and do/don’t rules so Luna sounds like your brand.
Shifts & channels
Set working hours, per-channel auto-reply, and handoff keywords.
Capabilities
Toggle exactly what Luna can do: orders, tracking, wallet, analytics.
Spend caps
Monthly message and token caps, plus the model tier.
Sandbox
Test Luna safely without touching live conversations.
Activity & undo
A full action log with approve, reject, and one-click undo.
The platform
Everything that happens after “I’ll take it”
Chat is just the start. Beyond Commerce runs the order, the payment, the delivery, and the growth that follows.
GrowthEarly access
An AI copilot that runs your ads
Connect Meta and let Luna launch, pause, and rebalance campaigns within spend caps you set — with every action queued for your approval.
- Create, pause, duplicate, and rebudget Meta campaigns
- A/B experiments with automatic winner selection
- Daily and per-campaign spend caps with approvals
- Audiences and creatives managed in one place
app.beyondcommerce.com/growth
Storefront
A storefront you build in minutes
Assemble a fast, branded online store from ready-made sections, publish with version history, and take checkout with promo codes and shipping.
- 16 building-block sections, drag to arrange
- Draft and publish with version history
- Public checkout with promo codes and shipping
- Your slug, theme, currency, and SEO
app.beyondcommerce.com/storefront
Payments & wallet
Get paid your way, settle in one place
Take cards, wallets, and cash on delivery, route payments to the right provider automatically, and track everything in a merchant wallet with payouts.
- Cards and wallets via Stripe and Paymob
- Cash on delivery with slip verification
- Merchant wallet, transactions, and withdrawals
- Refunds and subscription billing
app.beyondcommerce.com/wallet
Fulfillment
From order to doorstep, tracked
Manage stock across warehouses, book real shipments, and push live tracking back to customers in the same chat.
- Multi-warehouse inventory and stock transfers
- Real carrier shipments and tracking webhooks
- Automatic status updates to the customer’s chat
- One timeline for every order event
app.beyondcommerce.com/orders/1042
Customers
One customer profile across every channel
Beyond Commerce merges the same person across WhatsApp, Instagram, Messenger, LINE, phone, and email — with order history, loyalty, and vouchers.
- Cross-channel identity resolution and merge
- Order and conversation history in one view
- Loyalty tiers, stamps, and vouchers
- Leads and customers, segmented
app.beyondcommerce.com/customers
Your shop
Inside the workspace
Jump from orders to your menu, to a customer, to how the week went, without opening another app or wondering if the numbers still match. It is the same shop, the same people, the same story, just a different view.
Orders
See what just came in, what you are working on, and what already left the door.
Waiting on you
24
New today
11
Wrapped up
108
New activity rises to the top so nothing sits in the dark.
Statuses read the way you talk: new, in progress, ready, on its way.
Slice the list by channel, date, or amount when the lunch rush hits.
Open one place to see the message thread, payment, and notes together.
Markets
Bosta integrationAvailable globally · Bosta integration in Egypt
Beyond Commerce works for online and local businesses everywhere. In Egypt, orders you process in our CRM sync automatically to your Bosta account—so you manage deliveries, pickup requests, and fulfillment from Bosta like you already do, without re-entering orders.
English and other locales stay globally neutral—Egypt is a market, not the only audience.
Join waitlist (Egypt)Bosta integration
Industries
Solutions tailored to the way you work
One workspace for retail, food and drink, and services. Same ledger and channels, shaped for how you sell.
Retail
Catalog, stock, and fulfillment tied to how people actually buy from you.
- Catalog and variants your staff trusts
- Inventory and alerts without spreadsheet chaos
- Labels and fulfillment from the same place you sell
Food and drink
Tickets, chat, and payments that stay readable when it gets loud.
- Chat orders with modifiers and table notes—Luna keeps the thread and order aligned
- Modifiers and table numbers that stay accurate
- Luna can message customers on order status when you turn it on, fewer “where is my order?” calls
Services
Timeboxes, staff, and client memory that fit appointment work.
- Staff-managed appointments on orders (beta)
- Staff availability your desk can trust
- Profiles with history before the next visit
Not sure which profile fits you yet?
Compare plansPricing
Plans and monthly limits
Every plan includes Luna in chat, Facebook Pages, Instagram, WhatsApp, LINE, and the wallet. Start with a 7-day trial (or up to 500 Luna-handled messages—whichever comes first).
7-day trial on every plan, or until you use 500 Luna-handled inbound messages—whichever comes first.
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Paid plans include a 7-day trial or end when you reach 500 Luna-handled inbound messages during trial—whichever happens first. Card prices use the row for your selected currency.
How usage is counted
Message
Any inbound customer message that Luna reads and responds to. Outbound push notifications or tracking updates you send manually do not count.
Paid seat
A future paid login that can use the CRM, change Luna’s prompts, or override a live conversation. Beta workspaces are typically single-owner; seat enforcement is on the roadmap.
View-only
You may add unlimited view-only logins (for example warehouse or accounting) that can read tracking and orders. Any login that can type in chat or change settings needs a paid seat.
When you go past included volume
- Around 90% of your included messages for the month, we send an email or SMS heads-up. We do not cut off your storefront at 100% mid-cycle.
- After 100%, the card on file may be charged automatically for an additional message pack for that billing period. Pack size and price are always shown at checkout and on the invoice, in your billing currency.
- Each additional paid seat is billed monthly at the extra-seat rate shown on the plan row, in the same currency as that row.
What’s included
| Capability | All plans |
|---|---|
| Unified inbox (Facebook, Instagram, WhatsApp, LINE) | |
| Luna AI replies & order creation | |
| Storefront builder & checkout | |
| Payments, wallet & COD | |
| Shipping & tracking | |
| Growth / AI ad copilot | Early access |
FAQ
Straight answers
before you wire production traffic
Security, isolation, billing, and what shows up when customers pay.
Each workspace is a distinct tenant boundary in the Beyond Nova stack: encrypted transit and least-privilege access. Full multi-user RBAC with audit trails on every sensitive change is rolling out; beta workspaces are usually owner-led.
Early access
Join the beta waitlist
Request access while we harden the workspace and admin tools. Beyond Commerce is built so owners focus on operations and quality, one inbox for Facebook Pages, Instagram, WhatsApp, and LINE, Luna carrying repetitive thread and order work, and pricing that replaces a patchwork of tools. Same onboarding flow exists for invited testers; we are pacing new workspaces.